Preamble
The purpose of this Code of Ethics is to illustrate our values ​​and our vision of the world, so that they are clear and transparent for all our interlocutors. In addition, we hope that it can also provide guidance for all our employees to operate in a professional and ethical manner.

Company purpose and values
We at POOLITO believe that, faced with the environmental crisis we are experiencing, it is everyone's duty and responsibility to change their habits and adopt more sustainable lifestyles.
However, we are aware that cultural changes cannot happen overnight or involve too big of a shift, at the risk of triggering resistance
Therefore we want to create intelligent products and solutions that give everyone the opportunity to reduce their contribution to waste, without changing their habits too much.

We believe that a development model based solely on profit maximization is obsolete and short-sighted and that businesses have the responsibility to be a positive force for change, combining profit with a social value and putting more value into the world than they take out. For this reason we have decided to be a Benefit Company, therefore affirming our commitment through our legal form and legally binding ourselves to respect what we profess.

We believe in the lost power of common sense and categorically reject all extremism, because there is no single truth, but only "our best until we can do better".
This is not intended to be an absolution or lack of drive towards improvement, just a recognition of the complexity of reality and our inevitable fallibility.

We know that trust is a precious asset and we want to demonstrate that we deserve it. This is why we try to approach everything with transparency and responsibility, showing our work and discussing it openly, because only by measuring ourselves we can understand how to improve.

Employees and professional conduct
We seek to nurture the talent, health, happiness, education and abilities of our employees by honouring their diversity and promoting their ideas, recognition and aspirations.
We try to create a fair and stimulating working environment, which makes people feel appreciated and free to express their opinion at any time.
We value resourcefulness, honesty and respect above all else. This is why we expect our employees to be respectful to each other and to any interlocutor external to the company they come into contact with, be it a customer, a partner or a competitor.
Discrimination of any kind is inconsistent with our mission and values ​​and therefore will not be tolerated.

We expect our employees to behave in line with our core values, as reflected in this Code of Ethics.

Clients
We believe in respecting agreements in good faith and in honest communication to protect the customer: for this reason we refer to the guidelines indicated in our Code of Ethics regarding Marketing.
We expect our employees to treat customers with courtesy and kindness. When problems arise, we expect our employees to address them fairly and appropriately.